Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from qualitysupplyusa.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the specific web pages or products you view, the websites or search terms that referred you, and how you interact with the Site. This is referred to as “Device Information”.

We collect Device Information using the following technologies:

• • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more details about cookies and how to disable them, visit All About Cookies.

• • Log Files: These track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• • Web Beacons, Tags, and Pixels: Electronic files that record information about how you navigate the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information, such as your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information”.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

• • Communicate with you;

• • Screen orders for potential risk or fraud;

• • Provide information or advertising related to our products or services, in line with the preferences you’ve shared with us.

We use the Device Information we collect to help screen for potential risks and fraud (particularly your IP address), and to improve and optimize our Site by generating analytics about how customers interact with it and to assess the success of our marketing campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here. We also use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can opt-out of Google Analytics here.

We may also share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests, or to protect our rights.

BEHAVIORAL ADVERTISING
As outlined above, we use your Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you. For more details on how targeted advertising works, you can visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising using the following links:

• • Facebook

• • Google

• • Bing

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted. To exercise this right, please contact us via the information below.
Additionally, if you are a European resident, we process your information to fulfill contracts we might have with you (e.g., if you place an order through the Site) or pursue our legitimate business interests. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.

CHANGES
We may update this privacy policy occasionally to reflect, for instance, changes to our practices or for operational, legal, or regulatory reasons.

SMS Privacy Policy
This SMS privacy policy outlines how we collect, use, and handle personal data from contacts who opt into our SMS program. By participating in our SMS campaign, users agree to the terms outlined below.

Data Collection
We collect the following personal data:

• • Names: For personalizing SMS communications.

• • Phone Numbers: For sending SMS messages.

• • Other Optional Information: Additional details shared voluntarily (e.g., preferences, interests).

Data Collection Methods
We collect data through:

• • Opt-In Forms: Users provide consent via web forms or other opt-in methods.

• • Abandoned Cart Tracking: Used to improve the user experience and send relevant messages.

Data Usage
We use collected data for:

• • SMS communications related to products, services, promotions, and updates.

• • Personalization based on user preferences.

• • Analyzing user engagement to improve our SMS program.

Data Sharing
We do not share user data with third parties unless required by law or with user consent.

User Rights
Users have the right to:

• • Access their personal data.

• • Correct or update their information.

• • Request data deletion.

• • Opt out of the SMS program at any time.

Opt-In Call to Action
Our opt-in call to action includes a link to this privacy policy.

CONTACT US
For more information about our privacy practices, if you have questions, or if you’d like to file a complaint, please contact us by email at support@qualitysupplyusa.com